REALPLAY TECH INC and its Related Entities (“Company”, “we”, “our”, “us” or “REALPLAY“) are committed to protecting our end-users and promoting responsible social gameplay as part of our policy of customer care and social responsibility.

Our Contests and social games are intended for recreational and entertainment purposes only. We aim to provide guidance and information to ensure that participation in our Services is responsible, safe, and enjoyable.

We encourage all users to follow guidance at their discretion. REALPLAY reserves the right to implement protective measures proactively if necessary for user safety.

Important Note: The Services provided through our Site are not real money gambling. Participation does not require real money, and outcomes are purely recreational.

Contact for inquiries: [email protected]

1. Introduction

1.1 This Responsible Social Gameplay Policy (“RSG Policy”) describes the information and resources available to end-users to promote responsible participation.

1.2 This RSG Policy forms part of our General Terms and Conditions and is complementary to them.

1.3 Terms defined in the General Terms and Conditions retain their meaning in this RSG Policy unless otherwise specified.

1.4 It is your responsibility to review and understand this RSG Policy and any updates.

1.5 The purpose of this Policy is to provide guidance and resources so that you can enjoy the Services responsibly.

1.6 For any questions regarding this RSG Policy, contact [email protected]
.

2. Protection of Minors

2.1 Individuals under 18 years of age (or the legal age in their jurisdiction) are not permitted to register or participate in Contests or social gameplay.

2.2 We strongly recommend that parents or guardians use parental control tools to restrict access to our Services for minors. Examples of available filtering tools include:

Net Nanny®

CYBERsitter©

3. Risks Associated with Social Gameplay

Participation in social gameplay, while intended for fun and recreation, may pose certain behavioral and psychological risks:

Spending more time than intended, potentially affecting daily life, family, or work obligations.

Developing preoccupation with gameplay.

Using gameplay as an escape from stress or reality.

Experiencing anxiety, stress, or reduced self-esteem.

Increased risk of neglecting responsibilities.

Note: Awareness of these risks can help you maintain a safe and enjoyable experience.

4. Common Myths

Knowing a game well guarantees success.

Problem gameplay is easy to identify.

Social gameplay cannot affect life or well-being.

Only certain people are at risk of problematic behavior.

Reality: Responsible play requires monitoring and self-awareness, regardless of experience level or personal background.

5. When Social Gameplay May Be a Problem

Consider these questions to assess potential risks:

Do you neglect responsibilities (work, family, or personal care) due to gameplay?

Have you tried and failed to control or reduce gameplay?

Do you play to escape stress, worry, or negative emotions?

Do you experience anxiety, frustration, or sadness linked to gameplay?

Does gameplay interfere with sleep, work, or social relationships?

These questions are guidelines for self-awareness and are not diagnostic tools.

6. Support Services

If you notice problematic patterns, independent support services can provide guidance and counseling:

Gaming Addicts Anonymous

On-Line Gamers Anonymous

Smart Mobile Gamers

These organizations are independent and are not affiliated with REALPLAY TECH INC.

7. Controlling Access
7.1 Taking a Break

You can temporarily pause your participation in Contests by emailing [email protected]
.

Break durations: 1, 3, 7, 14, or 30 days.

During this period, you will not be able to access your User Account.

7.2 Self-Exclusion

Allows suspension of your User Account for an extended period.

Self-exclusion periods: 6 months, 1 year, 3 years, 5 years, or indefinite.

During self-exclusion, your account will remain inaccessible.

Indefinite self-exclusion requires a minimum of six months before reactivation.

7.3 Termination of Your User Account

You can permanently close your account by emailing [email protected]
with the subject “Permanent Account Closure” and a brief reason.

Account termination is permanent and cannot be reversed.

8. Your Responsibilities

Be aware of the time spent in social gameplay.

Monitor your behavior and emotional responses.

Seek help from support organizations if you notice problem patterns.

9. Updates to the Policy

We may update this RSG Policy from time to time. Updates will be posted on our Site. Your continued use of the Services constitutes acceptance of the updated Policy.

10. Contact

For questions, support requests, or inquiries regarding responsible gameplay:

Email: [email protected]